Privacy Policy

This Privacy Policy applies to FanPlan, a fan-first World Cup trip planning website operated by Emuna Shalom LLC (“FanPlan,” “we,” “us,” or “our”).

It explains how we collect, use, disclose, and protect information when you visit or use FanPlan, including our trip planning tools, budget estimators, comparison pages, and related services (collectively, the “Service”).

We may collect the following types of information:

We may use your information to:

• Operate, maintain, and improve FanPlan.
• Help provide trip planning tools, budget estimates, and city comparison features.
• Respond to messages, support requests, or inquiries.
• Send service-related updates or important notices.
• Send newsletters or marketing emails, where permitted and when you have chosen to receive them.
• Understand how users interact with the Service so we can improve usability and content.
• Protect the security and integrity of FanPlan and comply with legal obligations.

If you enter travel preferences, budget assumptions, or similar information into FanPlan, we may process that information to generate planning outputs for you.

Unless explicitly stated otherwise, FanPlan is not intended for storing highly sensitive personal information, payment card details, passport data, or government identification numbers.

Please do not submit sensitive personal information through FanPlan unless we clearly request it and explain why it is needed.

We may use cookies and similar technologies to keep FanPlan working, understand site usage, remember preferences, and improve the experience.

These technologies may include:

• Essential cookies needed for site functionality.
• Analytics cookies or tools that help us measure traffic.
• Preference cookies that remember settings or site behavior.

You can usually control cookies through your browser settings. Depending on your setup, you may also want a cookie banner or consent tool for non-essential cookies.

We do not sell your personal information. We may share information only in limited situations, such as:

• With service providers who help us operate the website, such as hosting, email, analytics, or technical support providers.
• If required by law, regulation, court order, or legal process.
• To protect the rights, safety, security, or property of FanPlan, our users, or others.
• As part of a business transaction such as a merger, sale, or asset transfer, where permitted by law.

FanPlan may contain links to third-party travel sites, booking platforms, maps, articles, or other resources.

We are not responsible for the privacy practices of those third parties. Their collection and use of information is governed by their own privacy policies and terms.

We encourage you to review third-party policies before sharing information or completing bookings on their platforms.

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

The exact retention period may depend on the type of data and how it is used.

We use reasonable technical and organizational measures to help protect your information. However, no website, system, or method of internet transmission is completely secure.

Because of that, we cannot guarantee absolute security.

FanPlan may be operated from the United States. If you access the Service from another country, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where data protection laws may differ from those in your location.

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing.

You may also unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

To make a privacy-related request, contact us using the details below.

FanPlan is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.

FanPlan is an independent planning website. It is not affiliated with, endorsed by, sponsored by, or officially connected to FIFA, the FIFA World Cup, or any official ticketing body.

If you interact with official event platforms, ticketing platforms, or travel providers through links or references from FanPlan, your relationship with those services is separate from FanPlan.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above.

Your continued use of FanPlan after the updated Privacy Policy becomes effective means you accept the revised policy.

If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact us at: